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All Customers of Kenzly's basic services are subject to the terms and conditions contained in the User Agreement. The User Agreement is a legal contract between Kenzly and the User that contains the rights, duties, and obligations of Kenzly and the User.
Sepapaja tn 6 Lasnamäe linnaosa,
Tallinn Harju maakond 15551,
Register number: 14522179
VAT ID: EE102083475
Kenzly does not assume any liability for damages or losses resulting from visiting the Website Kenzly.com, including the use of information made available on these web pages. We are also not liable for the content of hyperlinks to Websites of third parties. Kenzly responsibility for information connected to Kenzly own products and services is additionally limited by the Service Agreement of the appropriate product.
All information available on our Website including the content of a graphic, videos, Content, is the property of Kenzly unless the Content is marked or generally acknowledged to be the property of a third party. You may not copy, duplicate, print, or circulate the information of this Website without our prior written consent. If such information is allowed for use, this has to be stated explicitly on the third-party website.
Kenzly provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. By using the services, you agree to our Terms & Conditions and agree to be bound to any modifications of it. The following is a non-exclusive list of content, and behavior prohibited by the Service:
Billing: At this time we bill monthly, quarterly, semi-annually, and annually, depending upon the plan. We accept Bank transfers, Visa, Master Card & PayPal payment methods. Clients are encouraged to pay by credit card as it is the easiest way to handle payment at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.
Late Payments: All accounts are billed according to the dates they were first activated on. If you will not pay for service renew within 5 days after deactivation, your account will be suspended. If you will not pay for service renew in 30 days after deactivation, your account will be terminated. You will receive an email reminder 5 days till deactivation.
Annual shared hosting must be canceled within 30 days of purchase to be eligible for a full refund. Cancellation requests for monthly, quarterly, and semi-annual web hosting plans must be made within 72 hours of purchase to be eligible for a refund.
The following products and services are non-refundable once purchased:
Semi-managed support is included with all VPS, VDS packages, and Dedicated Server. With semi-managed, our techs will install software at your request, look into load issues, network problems, hardware/server failure, etc.
The following is not included in semi-managed:
We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization. Databases are sanitized (actual user personal details are removed) before deploying to the development or testing environment. In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
SSL Certificates: We are distributors for SSL certificates only and all rights are owned by the main company. We are not responsible for installing certificates on your site officially, but we will help you as much as possible.
Data Centers: In the event that your VPS, VDS, and server is closed from the data center, we do not bear any responsibility for that and we disclaim any responsibility for any damages or losses that occurred to you.
VAT: VAT is applied to all products for buyers from European Union countries only.
Licenses: Kenzly is not affiliated or related to third-party developers or trademark owners. All premium add-ons and tools are official through corporates licensing purchased from developers, so you will get an officially licensed product that is upgradeable and scalable.
Copyright: The property rights of paid add-ons are owned by the developers unless otherwise stated, and we resell products and include them at reasonable prices within our services only.
License Keys & Activation: You will get the license after purchasing the product and most of these products are upgraded versions of free products of the same developer. Therefore, the free version can be tried first before purchasing the product, and in the case of purchasing the product, it is not subject to the refund policy. Only your site is licensed and the same license cannot be used on other sites. The license will be canceled immediately if it is confirmed that the licenses are used on other unlicensed sites.
Last updated: May 23, 2021: We reserve the right to modify our terms at any time, so please review them frequently. If we decide to change these terms in any way, we will notify you here, and by email too. In all cases, your continued use of any Services constitutes acceptance of any such changes.